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Sam Millan

Building

One agency, and the work behind it. Nothing appears here until it is real, evidenced and useful to somebody beyond me.

The coaching practice has its own home over at Coach Sam.

Read the full project notes on this page
Role
Growth partner
Year
2026
Status
Live
Result
8 jobs booked

From sub-contract work to a pipeline Reed owns.

Reed already did good work. The direct pipeline still lived on somebody else's phone, and every direct lead was an accident nobody could repeat.

The Reed Lifts case study on the FloSumo website

What changed

I narrowed the position to platform lifts, built the mobile-first site in fourteen days, set up Google proof and published Harry's expertise every week.

Why it moved

The expertise was already there. We made it findable, credible and easy to contact.

“Sam's my man in the chair. Web, content, AI, the lot.”

Harry Reed, founder of Reed Lifts
8
jobs bookedin the first two months
4
jobs from one buyerafter one LinkedIn post
9
Google reviewsholding a 5.0 rating

Read the evidence

The figures above come from the published case study. They describe its reporting period.

Eight jobs in the first two months

Reported by Reed’s founder. The case study records eight jobs in the first two months; these are jobs, rather than eight distinct buyers.

Source: published Reed Lifts case study
Four jobs from one buyer

The case study attributes four of the eight jobs to one decision maker following one LinkedIn post. It does not isolate the effect of a particular website element.

Source: published Reed Lifts case study
Nine reviews at the documented point

The case study records nine Google reviews and a 5.0 rating. This historical figure is separate from the current live site capture.

Source: published Reed Lifts case study
My role and scope

The published case study describes the positioning, website, Google proof and founder content. The interface walkthrough explains design choices rather than attributing individual enquiries to them.

Source: published Reed Lifts case study

The decisions, on screen

A closer look at the website, contact path and content from the Reed case study.

Inspect the earlier homepage · choose a numbered detail

Reed Lifts homepage showing its service headline, phone number and short quote form

Decision 1 of 3

Say what Reed does

Problem
A buyer needs to know whether Reed handles their lift and their area.
Decision
The headline names the services. The area served sits above it.
Why it matters
The opening screen answers the first practical question before asking someone to get in touch.

An interface walkthrough of the published Reed Lifts case study ↗. These details explain design choices; they do not attribute an individual enquiry to a control.

Make contact easy on a phone
Reed Lifts mobile homepage with a call button and WhatsApp contact action
Screenshot from the published Reed Lifts case study ↗
  • Call and WhatsApp are visible without searching through the site.
  • The case study explains the decision: a contractor on site needs a quick way to reach Harry.
Use the founder’s experience
Reed Lifts LinkedIn top posts showing founder experience, a supplier thank-you and calls from other engineers
Screenshot from the published Reed Lifts case study ↗
  • The posts draw on Harry’s own work and relationships.
  • These are examples of the content. They do not establish which post caused an individual enquiry.

Own business

Coach Sam

My coaching practice, presented through the method, real training stories and a goal-led enquiry.

Role
Founder and website owner
Scope
Method, training stories, pace calculator and enquiries
Version shown
Current local build · 27 October 2026
The Coach Sam website on desktop, showing the coaching introduction and real training photograph

Screenshots from this local build. This is my own business.

What happens after the build

Your website should be something you can keep, edit and hand to someone else.

What you receive

The agreed website and content, with the code and assets. The scope is written down before the build starts.

What you own

Code, content, hosting and domain sit in your accounts. You can take the work to another developer.

How you edit it

We choose the stack around how you will use it. WordPress suits clients who want to edit pages themselves; bespoke Next.js builds suit different needs. We agree the editing workflow before building.

What comes next

The foundation is a project with an end date. Ongoing website improvements and commercial support are a separate monthly scope, agreed around the work you need.

Website approach at FloSumo → · Talk through a project →

A handover example you can inspect

A small example prepared from this website’s public Building page and design tokens, on 27 October 2026.

Open the sample files

These files are an inspection sample. Running the complete site requires the full project and its agreed setup.

The checklist is a sample format. The contents of a client handover are agreed in that project’s scope.

Show me what you have now.

Send me your website and the commercial problem behind it. I'll tell you what I would fix first.

Working in the open

I write up what I build as I build it, including the parts that did not work. The essays are usually more useful than the products.

Read the writing →